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A new era in hospitality has begun – it’s the era of hyper-personalization. Recent studies have highlighted that millennials and gen-Z prefer ‘new experiences

The year 2020 brought a lot of restructuring in the travel and hospitality industry. Travel trends such as staycation and sustainable travel are gaining popularity

There’s no way to deny that hotels, hospitality, and the travel industry were the worst-hit by the COVID-19 pandemic last year.The world came to a standstill in 2020,

Since forever guests were presented with printed menu cards to find a dish that can satisfy their hunger. But today when hotels are trying to put everything

Creating memorable guest experiences is all about details and hotels have always emphasized offering personalized experiences even before digital technology was introduced.

Today customers expect a higher level of personalization, but businesses still find it hard to convert data and insights into productive actions.

The pandemic put everyone’s travel plans on hold. But, now when the lockdown is lifted and even the vaccine is here to prevent us from COVID-19

2020 was an eye-opener for the hospitality industry to reflect on what is working and what is not. It has become very clear that the technology

Even before the pandemic, people who were managing and running hotels wanted to have a better and smarter way of serving their guests.

Every technological innovation gives an opportunity to the hotel industry to reassess the way they operate and serve their guests. This is when innovative experiences are usually discovered.

The pandemic has impacted every industry drastically. Travel and tourism were amongst the most affected sectors in the economy due to the travel restrictions.

The in-room dining is the future of hotel restaurants. Mobile and online ordering is crucial for the success of your restaurant.

The hotel industry took a nosedive in 2020 after the pandemic impacted all the aspects of the industry.

For ages, the hospitality industry has been relying on paper-based processes for almost everything, be it getting the details of the guests to accepting payments

Now more than ever, hotels globally are seeking ways to increase turnover. But, in these challenging times hoteliers are struggling to find innovative

Restricting contact between staff and guests has become a major requirement in 2020 so far. Also, the new generations of guests wanting their.

So, everyone is saying staycations are the new vacations amid general public wariness around safety and travel restrictions.

Are you able to give your guests the type of personalization they expect from your hotel?

The world we live in is rapidly changing and technology has helped us stay connected to our personal and professional lives from the comfort of our homes.

Technology has significantly influenced and assisted hotels in managing their day-to-day operations. From online booking to smart rooms.

The coronavirus pandemic has drastically changed our lifestyle, exposing us to new challenges in the manner we meet and greet others and live our day-to-day lives.

Reminiscing the time around March 2020 - the initial days of panic when COVID-19 was declared a pandemic and the whole world came to a stop with all the travelling and commutation put on hold for an uncertain amount of time.

Technology has impacted all realms of the various industries equally. It won’t be wrong to say that today there is no industry that is not leveraging the benefits of the latest technologies.

Think about the companies that are known globally for their excellent customer service and you will find online chat as the key player of their customer service strategy.

The share of mobile hotel booking is constantly increasing. Are you using this trend to your benefit? 94% of leisure travelers switch between devices when planning or booking a trip. It goes without saying that one of these is nothing but a smartphone.

COVID-19 lockdown and travel restrictions brought an unprecedented plunge in occupancy for hotels all across the globe.

2020 turned out to be a nightmare for each one of us. The global disruption caused by Covid-19 has taken a serious toll on hospitality industry; on one hand it crippled the industry.