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trends and stories in hospitality.

Capture more Bleisure Travelers with these strategies
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Capture more Bleisure Travelers...

Wondering what Bleisure travel is all about? Well, if you think it’s mixing business with...

May 20, 2022
Know how Hospitality Tech helps reduce staff burnout
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Know how Hospitality Tech helps reduce...

As the travel industry prepares for a rebound after the pandemic, hoteliers and resort owners need to gear...

May 6, 2022
Benefits of having a live chat feature for your hotel
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Benefits of having a live chat feature...

A recent survey reveals that about 41% of customers prefer live chat, with the phone, email, and social media...

April 22, 2022
Leveraging data to give hotels a competitive edge
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Welcome the new trend in hotel...

Have you ever heard someone who’s back from a recent holiday say, “The hotel itself was such a great experience ...

April 8, 2022
Leveraging data to give hotels a competitive edge
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Predictive Analysis: Leveraging data to...

Getting to grips with guest data is a great way for the hospitality industry to enhance its experience. Satisfied guests...

March 25, 2022
level up your guests experience in creative ways
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Level-up your guests’ experience in creative ways

Guests’ satisfaction is one of the most important pillars of the hospitality industry. Hoteliers are therefore always...

March 11, 2022
keeping up with different guests and their expectations
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Keeping up with different guests and their expectations

Varied guests come with varied expectations and meeting their expectations is the key to maintaining...

February 18, 2022
wellness travel trends additional opportunities for hoteliers prefme partner
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Wellness travel trends: Additional opportunities for hoteliers

A lot of people have been battling depression, anxiety, and panic attacks...

January 21, 2022
Understanding creating and elevating values for guests
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Understanding, creating, and elevating values for guests

Guest satisfaction is the key goal for most hotels and one that needs to be maintained. Keeping this in mind...

January 14, 2022
all about guests convenience with digital check-in
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All about guests’ convenience with digital check-in

As 2021 almost comes to an end why don’t we this year try and make a guest’s journey easier than ever before.

December 28, 2021
hoteliers guide to maintaining impactful communication with guests
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Hoteliers’ guide to maintaining impactful communication with guests

Guest experience or guest communication management is a significant part...

December 21, 2021
the omicron effect how can hoteliers remain prepared with tech tools
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The Omicron effect: How can hoteliers remain prepared with tech tools

The last two years have been extremely challenging for the hotels, travel...

December 14, 2021
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Know your Guest through their Preferences and attract loyalty

Times have changed for the hospitality industry. From a period where hoteliers...

December 07, 2021
the growth of in app food ordering in hospitality
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The growth of in-app food ordering in hospitality

It has become more convenient than ever for guests to do everything via their smartphones, including ordering food...

November 30, 2021
make the most of this festive season with the right hotel tech
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Make the most of this festive season with the right hotel tech

As Christmas and New Year are round the corner, hotels have already started...

November 23, 2021
meeting guests expectations made easier with a targeted approach
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Meeting guests’ expectations made easier with a targeted approach

As the hotel industry gears up to revive after the COVID-19 hit, guest satisfaction...

November 16, 2021
direct bookings! not a distant dream anymore!
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Direct Bookings! Not a distant dream anymore!

Every booking source has its own advantages and challenges. But direct bookings have become a vital part of...

November 09, 2021
millennial travel trends that influence use of technology
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Millennial travel trends that influence use of technology

Technology has changed how we have a lot more access to everything in a lot less time. Millennials are actually the ones...

November 02, 2021
room inventory management for better occupancy
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Room inventory management for better occupancy

Hotel rooms are one of the most efficient sources of revenue for hoteliers. And this makes room inventory...

October 26, 2021
is digital technology really affecting business travels
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How small hotels can use technology for competitive advantage

Deploying the right tech for small hotels can benefit them in myriad ways. These hotels can leverage technology...

October 19, 2021
is digital technology really affecting business travels
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Is Digital technology really affecting business travels?

While all of us are well aware of the dent that COVID-19 has caused to the travel and hospitality industry, we also know that it is gradually taking...

October 12, 2021
5 reasons why hotels must have an option of web check-in out
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5 Reasons why hotels must have an option of Web check-in/ out

Technology has made our lives easier and has proved to simplify our day-to-day operations. Likewise, in the hospitality industry digital technology...

October 05, 2021
your guide to attracting guests with appropriate and appealing content
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Your guide to attracting guests with appropriate and appealing content

Fancy menu designs, digital listings, and offers are not everything that can captivate your guests’ interest. Have you ever tried analyzing how you describe these in...

September 28, 2021
trends that have changed the course of hospitality industry
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Trends that have changed the course of Hospitality Industry

The world has been undergoing a major shift and the hospitality industry is no different. Changes are inevitable and the only way up to success is adapting to these changes...

September 21, 2021
Handling service requests made faster with multilingual chat feature
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Multilingual Chats- New way to faster communications

Live chat with guests has now become more of a mandatory feature for hotels than just a feature for added convenience. It is actually a phase where travellers look...

September 14, 2021
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In-room Dining- Important shift towards the new normal

Food has always been and will always be one of the most important parts of a traveller’s overall experience. But with the new normal, certain changes are inevitable. And one such major...

September 7, 2021
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Grow Revenue through QR Codes

QR codes have taken the hospitality industry by a storm. Wherever you go, including any bistro or restaurant, when you look around, you tend to see these QR Codes being used as a menu...

August 31, 2021
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Attract good value clientele with the following tips

Following a year and a half of lost travel, a lot of people are looking forward to new travel affairs in 2021. Most of them are more excited than ever to pack their bags and leave...

August 24, 2021
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Resolve staffing issues with integration of hospitality tech

The global hospitality market’s recovery is much like a speculative game of chance. It’s like on one hand hotels are going all in and on the other they have no idea what the outcome will be.

August 17, 2021
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Marketing strategies that will help your hotel stay afloat

Marketing has always been of paramount importance. With the change in time and need of the market, the strategies have taken a big shift over the years.

August 10, 2021
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Digital ID verification - The smart way of securing guests’ information

With the rise in usage of mobile tech in the hospitality industry, digital ID verification will become a base for protection against fraud.

August 03, 2021
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Hospitality technology and the Post covid era

The global pandemic resulted in altering the hotel industry operations drastically in order to keep guests and staff safe.

July 30, 2021
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Mobile Keys - Unlocking the future of hospitality tech

The hospitality industry trends are changing at a rapid pace. Mobile technology is becoming the center of the latest hotel technology.

July 28, 2021
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The tale of 2021: Major shifts in hospitality industry

The recent economic downturn gave hotels the opportunity to rethink and reset their sales and marketing strategies for 2021.

July 13, 2021
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The beginning of the new era of Regenerative Travel

It is said that we humans recover best from the stress of our daily lives when our minds are drawn towards the natural environment.

July 06, 2021
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Top 3 trends that will change the face of hospitality industry in 2021

Travel and hotel industries have been on a roller coaster ride in recent years. The worldwide coronavirus situation brought hard times along for everyone

June 30, 2021
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Your Vaccine Passport Guide 101

As the COVID-19 vaccination drive is in full swing, by far a lot of people are either fully vaccinated or have at least taken their first jab.

June 22, 2021
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Is your Hotel ready to welcome American travelers?

The love for travel and the pain of not being able to travel have been the major components of the past year.

June 16, 2021
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Stay Prepared For Revenge Travel That Is Here To Stay For Years!

After numerous lockdowns and countless travel restrictions, people around the world have a pent-up restlessness to break the monotony

June 08, 2021
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Modern Hospitality Tech Promises A Bright Future For Travel & Hotels!

The vaccination drive has taken a highway and is moving with full speed across the nation and world over. Travellers all over the world

June 01, 2021
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How to gain higher profits through future-ready hospitality tech?

Changing guest expectations and demands are putting pressure on the hospitality industry to adopt new disruptive technologies that leverage the power.

May 25, 2021
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Is your Hotel prepared for the Travel Boom in the Decade of the Twenties?

Now is the time for all the hoteliers to prepare for the travel boom that this decade is going to witness. Being confined to homes for more than a year

May 19, 2021
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Hospitality in 2021 & how hotels can tackle current challenges!

The hospitality industry saw one of the greatest crises last year. Though there’s still a lot of uncertainty looming over businesses, a lot has got better.

May 17, 2021
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Smart Analytics, Targeted Messages & Personalization – The New Norm in Hospitality!

Ushering into the new decade, into a new dawn, the hospitality industry definitely needs to adapt to the changing global paradigms and guest needs.

May 04, 2021
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How technology & personalization go hand-in-hand to improve Guest Exp?

Hotels have numerous touchpoints where guests interact with the staff or get connected via the app, and this is why the hotel experience is quite different from the retail one.

April 28, 2021
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Hyper-personalizing the Hospitality & Staying Experience at Hotels

A new era in hospitality has begun – it’s the era of hyper-personalization. Recent studies have highlighted that millennials and gen-Z prefer ‘new experiences

April 20, 2021
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How Travel Trends are changing the Face of Hospitality!

The year 2020 brought a lot of restructuring in the travel and hospitality industry. Travel trends such as staycation and sustainable travel are gaining popularity

April 13, 2021
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Hospitality On A Road To Recovery Post Covid-19 Blues!

There’s no way to deny that hotels, hospitality, and the travel industry were the worst-hit by the COVID-19 pandemic last year.The world came to a standstill in 2020,

April 06, 2021
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Get your restaurant’s menu on your guests’ phones

Since forever guests were presented with printed menu cards to find a dish that can satisfy their hunger. But today when hotels are trying to put everything

March 26, 2021
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Personalized guest experience - Importance of pre, during, and post-stay

Creating memorable guest experiences is all about details and hotels have always emphasized offering personalized experiences even before digital technology was introduced.

March 18, 2021
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Learn to personalize the guest experience to create loyal customers

Today customers expect a higher level of personalization, but businesses still find it hard to convert data and insights into productive actions.

March 09, 2021
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The ultimate guide to prepare for your first travel post lockdown

The pandemic put everyone’s travel plans on hold. But, now when the lockdown is lifted and even the vaccine is here to prevent us from COVID-19

March 02, 2021
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Technology upgrade is a must for hotels for quick recovery

2020 was an eye-opener for the hospitality industry to reflect on what is working and what is not. It has become very clear that the technology

February 23, 2021
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Go mobile to ensure a safer guest experience post the pandemic

Even before the pandemic, people who were managing and running hotels wanted to have a better and smarter way of serving their guests.

February 16, 2021
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Top Contactless hotel technology trends for 2021

Every technological innovation gives an opportunity to the hotel industry to reassess the way they operate and serve their guests. This is when innovative experiences are usually discovered.

February 02, 2021
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How hotels can increase guest confidence in travel

The pandemic has impacted every industry drastically. Travel and tourism were amongst the most affected sectors in the economy due to the travel restrictions.

January 19, 2021
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Guests expect seamless online ordering experiences

The in-room dining is the future of hotel restaurants. Mobile and online ordering is crucial for the success of your restaurant.

January 12, 2021
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How does the future of hospitality look like in 2021?

The hotel industry took a nosedive in 2020 after the pandemic impacted all the aspects of the industry.

January 05, 2021
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4 ways a hotel app can help you in streamlining operations

For ages, the hospitality industry has been relying on paper-based processes for almost everything, be it getting the details of the guests to accepting payments

December 24, 2020
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Increase revenue through personalization in hotel industry

Now more than ever, hotels globally are seeking ways to increase turnover. But, in these challenging times hoteliers are struggling to find innovative

December 15, 2020
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The demand for contactless process and technology in hotels

Restricting contact between staff and guests has become a major requirement in 2020 so far. Also, the new generations of guests wanting their.

December 8, 2020
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How hotels are preparing for the staycation rush

So, everyone is saying staycations are the new vacations amid general public wariness around safety and travel restrictions.

December 1, 2020
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A comprehensive guide to personalization in hotel marketing

Are you able to give your guests the type of personalization they expect from your hotel?

November 24, 2020
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Contactless technology in hospitality to build guest trust

The world we live in is rapidly changing and technology has helped us stay connected to our personal and professional lives from the comfort of our homes.

November 10, 2020
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Top Reasons your hotel should offer online check-in to guests

Technology has significantly influenced and assisted hotels in managing their day-to-day operations. From online booking to smart rooms.

November 10, 2020
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5 reasons you need hotel guest app post pandemic

The coronavirus pandemic has drastically changed our lifestyle, exposing us to new challenges in the manner we meet and greet others and live our day-to-day lives.

November 1, 2020
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COVID-19 may boost direct bookings- are you ready?

Reminiscing the time around March 2020 - the initial days of panic when COVID-19 was declared a pandemic and the whole world came to a stop with all the travelling and commutation put on hold for an uncertain amount of time.

November 1, 2020
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Here’s how hotels can use technology for a better guest experience

Technology has impacted all realms of the various industries equally. It won’t be wrong to say that today there is no industry that is not leveraging the benefits of the latest technologies.

OCTOBER 20, 2020
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How multilingual chat is helping hospitality providers drive up revenue?

Think about the companies that are known globally for their excellent customer service and you will find online chat as the key player of their customer service strategy.

OCTOBER 1, 2020
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Why digital experience is important for hotel guests?

The share of mobile hotel booking is constantly increasing. Are you using this trend to your benefit? 94% of leisure travelers switch between devices when planning or booking a trip. It goes without saying that one of these is nothing but a smartphone.

JULY 15, 2020
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Improve revenue & guest experience through upselling and cross-selling

COVID-19 lockdown and travel restrictions brought an unprecedented plunge in occupancy for hotels all across the globe.

August 1, 2020
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How you can use the crisis as an opportunity to improve your hospitality?

2020 turned out to be a nightmare for each one of us. The global disruption caused by Covid-19 has taken a serious toll on hospitality industry; on one hand it crippled the industry.

August 1, 2020