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trends and stories in hospitality.

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Hyper-personalizing the Hospitality & Staying Experience at Hotels

A new era in hospitality has begun – it’s the era of hyper-personalization. Recent studies have highlighted that millennials and gen-Z prefer ‘new experiences

April 20, 2021
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How Travel Trends are changing the Face of Hospitality!

The year 2020 brought a lot of restructuring in the travel and hospitality industry. Travel trends such as staycation and sustainable travel are gaining popularity

April 13, 2021
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Hospitality On A Road To Recovery Post Covid-19 Blues!

There’s no way to deny that hotels, hospitality, and the travel industry were the worst-hit by the COVID-19 pandemic last year.The world came to a standstill in 2020,

April 06, 2021
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Get your restaurant’s menu on your guests’ phones

Since forever guests were presented with printed menu cards to find a dish that can satisfy their hunger. But today when hotels are trying to put everything

March 26, 2021
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Personalized guest experience - Importance of pre, during, and post-stay

Creating memorable guest experiences is all about details and hotels have always emphasized offering personalized experiences even before digital technology was introduced.

March 18, 2021
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Learn to personalize the guest experience to create loyal customers

Today customers expect a higher level of personalization, but businesses still find it hard to convert data and insights into productive actions.

March 09, 2021
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The ultimate guide to prepare for your first travel post lockdown

The pandemic put everyone’s travel plans on hold. But, now when the lockdown is lifted and even the vaccine is here to prevent us from COVID-19

March 02, 2021
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Technology upgrade is a must for hotels for quick recovery

2020 was an eye-opener for the hospitality industry to reflect on what is working and what is not. It has become very clear that the technology

February 23, 2021
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Go mobile to ensure a safer guest experience post the pandemic

Even before the pandemic, people who were managing and running hotels wanted to have a better and smarter way of serving their guests.

February 16, 2021
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Top Contactless hotel technology trends for 2021

Every technological innovation gives an opportunity to the hotel industry to reassess the way they operate and serve their guests. This is when innovative experiences are usually discovered.

February 02, 2021
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How hotels can increase guest confidence in travel

The pandemic has impacted every industry drastically. Travel and tourism were amongst the most affected sectors in the economy due to the travel restrictions.

January 19, 2021
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Guests expect seamless online ordering experiences

The in-room dining is the future of hotel restaurants. Mobile and online ordering is crucial for the success of your restaurant.

January 12, 2021
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How does the future of hospitality look like in 2021?

The hotel industry took a nosedive in 2020 after the pandemic impacted all the aspects of the industry.

January 05, 2021
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4 ways a hotel app can help you in streamlining operations

For ages, the hospitality industry has been relying on paper-based processes for almost everything, be it getting the details of the guests to accepting payments

December 24, 2020
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Increase revenue through personalization in hotel industry

Now more than ever, hotels globally are seeking ways to increase turnover. But, in these challenging times hoteliers are struggling to find innovative

December 15, 2020
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The demand for contactless process and technology in hotels

Restricting contact between staff and guests has become a major requirement in 2020 so far. Also, the new generations of guests wanting their.

December 8, 2020
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How hotels are preparing for the staycation rush

So, everyone is saying staycations are the new vacations amid general public wariness around safety and travel restrictions.

December 1, 2020
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A comprehensive guide to personalization in hotel marketing

Are you able to give your guests the type of personalization they expect from your hotel?

November 24, 2020
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Contactless technology in hospitality to build guest trust

The world we live in is rapidly changing and technology has helped us stay connected to our personal and professional lives from the comfort of our homes.

November 10, 2020
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Top Reasons your hotel should offer online check-in to guests

Technology has significantly influenced and assisted hotels in managing their day-to-day operations. From online booking to smart rooms.

November 10, 2020
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5 reasons you need hotel guest app post pandemic

The coronavirus pandemic has drastically changed our lifestyle, exposing us to new challenges in the manner we meet and greet others and live our day-to-day lives.

November 1, 2020
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COVID-19 may boost direct bookings- are you ready?

Reminiscing the time around March 2020 - the initial days of panic when COVID-19 was declared a pandemic and the whole world came to a stop with all the travelling and commutation put on hold for an uncertain amount of time.

November 1, 2020
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Here’s how hotels can use technology for a better guest experience

Technology has impacted all realms of the various industries equally. It won’t be wrong to say that today there is no industry that is not leveraging the benefits of the latest technologies.

OCTOBER 20, 2020
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How multilingual chat is helping hospitality providers drive up revenue?

Think about the companies that are known globally for their excellent customer service and you will find online chat as the key player of their customer service strategy.

OCTOBER 1, 2020
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Why digital experience is important for hotel guests?

The share of mobile hotel booking is constantly increasing. Are you using this trend to your benefit? 94% of leisure travelers switch between devices when planning or booking a trip. It goes without saying that one of these is nothing but a smartphone.

JULY 15, 2020
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Improve revenue & guest experience through upselling and cross-selling

COVID-19 lockdown and travel restrictions brought an unprecedented plunge in occupancy for hotels all across the globe.

August 1, 2020
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How you can use the crisis as an opportunity to improve your hospitality?

2020 turned out to be a nightmare for each one of us. The global disruption caused by Covid-19 has taken a serious toll on hospitality industry; on one hand it crippled the industry.

August 1, 2020