Updated as on : September 15, 2020
Each Authorized Partner is prohibited from sharing on this Platform any Personal Information (defined below) of its guests, employees or personnel who may or may not use this Platform and/or the Application unless such person’s prior consent has been obtained by the Authorized Partner (“Permitted Information”). Any Authorized Partner who shares any Personal Information in contravention to this paragraph shall be entirely at its risk as to costs and consequences.
“Personal Informationshall mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person including but not limited to the following and any copies therof:
financial information such as bank accounts, credit and debit card details or other payment instrument details;
physical, physiological and mental health condition;
guest details as provided at the time of check-in or thereafter; and
chat/call data records.
The Company may collect, store and use the following kinds of information:
Information about each Authorized Partner browsing on and use of this Platform;
Information about any transactions or dealings carried out between Authorized Partner and us on or in relation to this Platform.
Information that the Authorized Partner provides to us for the purpose of registering with the Company and/or listing its Services and/or email notifications;
Information shared at other interfaces displayed or connected with our Platform; and
Permitted Information that has been uploaded by the Authorized Partner on this Platform.
The Company may also collect information about the Authorized Partner’s computer and the Authorized Partner’s browsing on this Platform, such as Authorized Partner’s IP address, geographical location, browser type, length of visit and number of page views. We may use this information in the administration of this Platform, to improve this Platform’s usability, and for promotional purposes.
The Company may use the information we obtain from the cookies in the administration of this Platform, to improve this Platform’s usability and for promotional and marketing purposes. We may also use that information to recognize the Authorized Partner’s device when the Authorized Partner browses our Platform, and to personalize our Platform for the Authorized Partner.
All the information provided to the Company by the Authorized Partner as part of use of this Platform, including but not limited to the Permitted Information is voluntary.
The Authorized Partner can access, modify, correct and erase the information about the Authorized Partner which has been collected pursuant to the Authorized Partner completing its Authorized Partner account (“Account”) on this Platform and available in the Account. If the Authorized Partner updates any information, we may keep a copy of the information which the Authorized Partner originally provided for uses documented herein.
This Platform uses temporary cookies to store certain data that is used by the Company and its service providers for the technical administration of this Platform, research and development, and for user administration. In the course of serving advertisements or optimizing services to the users of this Platform, the Company may allow authorized third parties to place or recognize a unique cookie on a user’s browser. The Company does not store personally identifiable information in the cookies.
The Company may allow third parties to serve advertisements to the Authorized Partners of this Platform. These third parties include but are not limited to third party advertisement servers, advertisement agencies, advertisement technology vendors and research firms. The Company may display advertisements to Authorized Partners that fit a certain general profile criterion. The Company does not use personally identifiable information to identify targets for advertising on this Platform
The Company may disclose any information provided by the Authorized Partner to governmental institutions or authorities in the event such disclosure is requisitioned under any law or judicial decree or when the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others (including but not limited to the Users of the Application), to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Agreement.
The Company addresses any discrepancies and grievances of the Authorized Partners of this Platform with respect to processing of information in a time bound manner. For this purpose, the Company has designated a Grievance Officer, who will redress the grievances of the Authorized Partners of this Platform expeditiously within a maximum of one (1) month from the date of receipt of grievance, and who can be reached by:
Sending a letter marked to the attention of Grievance Officer, Prefme Matrix Private Limited, 401, The Agarwal Corporate House, Sector B, Greater Brajeshwari, Near Agarwal Public School, Indore – 452016, India;
Sending an email to firstname.lastname@example.org.
We store and process the Authorized Partner’s information on computers that are protected by physical as well as technological security devices. Of course, data transmission over the internet is inherently insecure, and we do not warrant / guaranty the security of data sent over the internet. We keep the Authorized Partner’s information on record and facilitate its availability to such Authorized Partner as and when such Authorized Partner accesses / uses this Platform. On the expiry or termination of the Partner Agreement or suspension of the Account, the Company is in no way obligated to continue to make available the Authorized Partner’s information to such Authorized Partner. We use third parties to verify and certify our privacy principles. If you object to the Authorized Partner’s information being transferred or used in this way, please do not use this Platform.
The Company shall not be responsible for removal of the information provided / uploaded by the Authorized Partner or any other contents from this Platform when the Partner Agreement is terminated or expires.
The Company does not warrant that our site, server, or emails sent from us are free of viruses or other harmful effects. The Authorized Partner explicitly complies and agrees that its use of this Platform is at its own risk.