Updated as on : September 15, 2020
“Personal Information” shall mean any information that relates to a natural person, which, either directly or indirectly, is capable of identifying such person including but not limited to:
Your Information (as defined in the Terms and Conditions)
any specific details about you using / accessing this Website
your IP address; and/or
call / chat data records, if any.
You must not provide us with your Personal Information if you are not at least 18 years of age as of the date you provide the information. We do not intend to collect Personal Information from any person below the age of 18 years.
The Company may collect, store and use the following kinds of Personal Information:
Information about your use of this Website
Information about any transactions or dealings carried out by you through this Website
Information shared at other interfaces displayed or connected with this Website
Information about you as collected as part of Your Information (as defined in the Terms and Conditions)
Information about your location from the use of the Website
Log-in and Social Media Account Details: If provided by you, the Company will process your log-in details, including if applicable and provided, social media account(s) information for login and account creation purposes; and
The Company may collect information about your phone, computer, device and your use on this Website, such as your telephone number, IP address, geographical location, phone / device type, make, model and operating system, length of use and number of views. The Company may use this information in the administration of this Website, to improve this Website’s usability, and for promotional purposes.
You understand that most of the Information is provided directly by you to the Company. The Company collects Your Information provided by you and as part of your use of / access to this Website. The Company also collects Information when you use this Website via cookies.
All the information provided to the Company by you as part of Your Information, including but not limited to Personal Information is voluntary.
You can access, modify, correct and eliminate the data about you by requesting the Company for the same in writing. If you update any information, the Company may keep a copy of the information which you originally provided for uses documented herein.
The Company uses your Personal Information for any of the following:
Email and/or notify (through this Website) you for the purposes of verification and/or with specific offers on other products and services provided by the Partners.
The Company may use your Personal Information that it collects to enhance the services offered by the Company like customization of this Website based on your use of this Website.
The Company may use your Personal Information to better understand your user profile in order to provide smart recommendations in this Website.
The Company may use data for analytics and measurement to understand how the services are used. For example, the Company may analyze data about your visits to this Website to do things like optimize product design and the Company also uses data about the advertisements you interact with to help advertisers understand the performance of their ad campaigns.
The Company values opinions and comments from its users and may conduct surveys, both online and/or offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to the Website, services and to develop appealing content, features and promotions for users based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.
If you agree, the Company may share your below Personal Information with the Partners listed on this Website for the following purposes:
Live analytics as well as data analytics of all users of this Website are provided to the relevant Partner(s)
Data can be part of any kind of data analytics and data mining
The Website uses temporary cookies to store certain data that is used by the Company and its service providers for the technical administration of the Website, research and development, and for user administration. In the course of serving advertisements or optimizing services to the users of the Website, the Company may allow authorized third parties to place or recognize a unique cookie on a user’s profile. The Company does not store personally identifiable information in the cookies.
If you have agreed to receive advertisements / marketing materials, the Company and/or the permitted advertisers will send you such materials. You may opt out of receiving advertisements / marketing materials at a later point of time by clicking here.
The Company may display advertisements to users that fit a certain general profile criteria.
The Company does not provide your Personal Information to third parties for their marketing purposes without your consent but may use it for the Company’s internal study and analysis purposes such as consumer behavior, your preferences, popularity of the Service, etc. or may transfer it to third parties without you being identified.
In addition, if you have agreed to receiving promotional materials, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals. You have the right to unsubscribe from any such emails, newsletters or promotions at any point in time.
The Company may share your Personal Information with third parties that Company may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.
Where your Personal Information is no longer required, the Company will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.
The Company will not disclose any Personal Information or data to governmental institutions or authorities unless such disclosure is requisitioned or requested under any law or judicial decree or when the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the User Agreement, or for regulatory, internal compliance and audit exercise(s).
The Company provides you with the following rights with respect to your Personal Information:
Right to Access – You can access your Personal Information at any time by making a written request to the Company by sending an email from your registered email address to email@example.com.
Right to Rectification – You can modify any of your Personal Information by making a written request to the Company by sending an email from your registered email address to firstname.lastname@example.org.
Right to be forgotten – You can make a written request to the Company for your Personal Information to be deleted, under certain conditions, by sending an email from your registered email address to email@example.com.
Right to restrict / object to processing – You can make a written request to the Company to cease processing your Personal Information, under certain conditions, by sending an email from your registered email address to firstname.lastname@example.org.
Right to portability - You can make a written request to the Company to transfer your Personal Information to another organisation, under certain conditions, by sending an email from your registered email address to email@example.com.
Any of the above requests received by the Company will be responded to within a maximum period of one (1) month from the date of receipt of such request.
The Company addresses any discrepancies and grievances of all users of this Website with respect to processing of information in a time bound manner. For this purpose, the Company has designated a Grievance Officer, who will redress the grievances of the users of this Website expeditiously within a maximum of one (1) month from the date of receipt of grievance, and who can be reached by:
Sending a letter marked to the attention of “Grievance Officer”, to Prefme Matrix Private Limited, 401, The Agarwal Corporate House, Sector B, Greater Brajeshwari, Near Agarwal Public School, Indore – 452016, India;
Sending an email to firstname.lastname@example.org.
If you use the Website, you are responsible for restricting access to your phone / device, and you agree to accept responsibility for all activities that occur under your use of the Website. You agree to promptly notify the Company about any misuse by sending an email to email@example.com. If the Company has reason to believe that there is likely to be a breach of security or misuse of this Website, the Company may deny you access to this Website without any liability to this Website or to the Company.
The Company shall not be responsible for removal of Your Information, or any other contents from this Website or a Service.
The Company does not warrant that this Website, server, or emails sent from the Company or the Partners are free of viruses or other harmful effects. You explicitly comply and agree that your use of this Website is at your own individual risk.